I. AGENCY'S MANDATE II. AGENCY REVIEW AND COMPLIANCE PROCEDURE OF SALN III. ANNUAL FINANCIAL REPORTS IV. ANNUAL PROCUREMENT PLAN V. ANNUAL REPORTS VI. BUDGET APPROPRIATION VII. CITIZEN'S CHARTER VIII. COA AUDIT REPORTS IX. DBM APPROVED BUDGET AND TARGETS X. ISO QMS CERTIFICATIONX. ISO QMS CERTIFICATION XI. SYSTEM OF RANKING DELIVERY UNITS XII. WATER SAFETY PLAN